Care & Communication
Profiles, boards and prep sheets for the times somebody cannot explain themselves — written for whoever is doing the task.
An Explanation of Benefits is not a bill. Comparing it to the itemised bill is where the errors show up.
How to write the sheet a stranger reads in thirty seconds — and why the good ones hold no numbers.
Choosing the words, sizing the cells, and why a photo of the actual cup beats a drawing of a cup.
Large-print day signs, people cards and door labels — and the one wording rule that decides whether they help.
Years of letters, three diaries and fifteen minutes with a new specialist. The fix is structure, not recall.
A short appointment ends where your list runs out of time. Choosing which three must be answered is the work.
The ratio comes out of 1830s social statistics and picked up its modern name over a century later. Here is the arithmetic and what it contains.
Devine and its successors exist to estimate lean mass so a medication dose can be calculated. They were never validated as targets for a person.
A tape measure and a logarithm produce a percentage to six decimal places. Here is the method, and why the precision is not the accuracy.
One division, no constants, no reference table, no population fit. The simplest measure in the set is also the most portable, and that is not a coincidence.